All sales are final.
Your satisfaction with your purchase is my priority! If you receive any damaged items, please contact me within 24 hours of receipt and include detailed photos of the damage. Any manufacturing or quality defects will be handled swiftly. Items damaged in shipping will subject to the insurance rules of the carrier, unless you have selected Route Package Insurance at checkout--in which case your damage claim will be processed within 48 hours.
On occasion, liquid items have been known to leak from mishandling of packages by the shipping carriers. Be assured that at the time your order is packed, all products are packed with extreme care and are in excellent shape with no loose jar lids and show no signs of leaks or damage.
Route Package Protection is offered in the checkout cart for all purchases; although I strongly advise that you take advantage of this service for all orders, please be advised that it is MANDATORY for the shipment of all orders containing liquids and semi solids, such as paint and waxes. If you do not checkout with Route when purchasing these products, you will be contacted for the balance due to add it to your order.
If you have any other questions about your order, please contact me using the contact form or directly at Lori@miltonsdaughter.com. All inquiries are answered within 24 hours.
Thank you so much for your business! Lori :-)